Frequently Asked Questions
Ordering & Shipping
How long does shipping take?
Your order should arrive within 8-10 business days. We strive to dispatch all orders within 1-2 business days of your purchase. Please keep in mind that delivery times are estimates and may vary due to factors such as customs clearance and local postal services.
Do you ship internationally?
Yes, we ship to more than 40 countries in Europe, North America, South America, Asia and Africa.
What is your return policy?
We offer a 15 days return policy for unworn items in their original packaging. For hygiene reasons, we cannot accept returns on some specific items. Please visit our returns policy page for more information.
Product Information
How do I choose the right size?
We provide detailed size charts for each product. To ensure the best fit, please measure yourself and compare your measurements to our size chart before ordering. If you're between sizes, we generally recommend sizing up for a more comfortable fit.
What materials do you use in your activewear?
We use a variety of high-performance materials designed for comfort, durability, and performance. Each product page provides specific material information.
Are your products suitable for all types of activities?
Many of our products are versatile and suitable for various activities. Check the product descriptions for recommended uses.
Account & Orders
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can also log into your account on our website to view your order status and tracking information.
Can I modify or cancel my order?
We process orders quickly to ensure fast shipping. If you need to modify or cancel your order, please contact our customer service team at contact@reburnfit2.com as soon as possible.
We'll do our best to accommodate your request, but we can't guarantee changes once an order has been processed.
Sustainability & Ethics
Are your products eco-friendly?
We are committed to sustainability and are continually working to improve our environmental impact.
Where are your products manufactured?
Our products are manufactured in France and PRC. We partner with factories that adhere to strict ethical standards and fair labor practices.
Promotions & Discounts
How can I stay updated on sales and new releases?
The best way to stay informed about our latest promotions and product launches is to subscribe to our newsletter. You can sign up at the footer of this page or on our homepage.
Contact & Support
How can I contact your customer service team?
We are available 7 days a week to assist with any questions you may have. via:
- Email: contact@reburnfit2.com
- Our contact page
We aim to respond to all inquiries within 1 hour.